Terms & Conditions

1. Payment

EAS Labels Direct Limited welcomes payment by the following credit and debit cards : Visa, MasterCard, Maestro and Visa Electron through Sagepay.

2. Acceptance of Order

We will acknowledge your order shortly after we receive it and send a further email to confirm that we have processed your order.

3. Can I have flexible payment terms?

Payment for all goods bought via the website is required immediately.

4. Delivery

Orders can be sent to any UK or Republic of Ireland address or mainland Europe address. Delivery charges are £15.00 to uk £42.00 to Ireland and £75.00 to mainland Europe vat is additional when applicable. Orders over the value of £1000 have free shipping. Delivery charges are automatically added on the Website when you place your order.  Orders will normally be dispatched the next working day after the order has been placed online. Orders are dispatched by Inter-Link Next Delivery up to four days for Europe. Please allow up to five working days for delivery from the date of order.

5. Refunds and exchanges

We want you to be happy with everything you buy from EAS Labels Direct Limited. If you are not satisfied with your new purchase, we will exchange or refund any unused item provided it is returned in a saleable condition, in its original, undamaged packaging, with your receipt and within 30 days from receipt of goods. If we find that the product has not been returned to us in a resaleable condition, we reserve the right to refuse a refund. We will refund your original delivery charge when a product is faulty or damaged, but not when a product is simply unwanted. To receive full details on how to return your product, please contact us.

6. Pricing

All prices are correct at the point of purchase and are confirmed with an order confirmation email. Previously viewed prices via cookies on your computer are not accepted are will be refused. Sale prices are available only while stocks last. EAS Labels Direct Limited reserve the right to right to change and amend prices at anytime.

All purchases can be made in Sterling, Euros or USD. Exchange rates are based on the rate of the day.

Cookies explained

Cookies are parcels of text sent by a server to a web browser and then sent back unchanged by the browser each time it accesses that server. It is possible that you could access Eas Labels Direct Limited website via another website and be presented a price different from ours. You will only be charged the price displayed on our web site.

7. Supply

All orders are subject to availability. We reserve the right to refuse to supply to any individual or company. Nothing in these terms and conditions affects your statutory rights. Prices and products – we endeavour to ensure that all prices and specifications are correct for the life of the catalogue when we go to press. However, we reserve the right to alter prices and specifications as necessary.

8. Cancellation

You have a statutory right to cancel your order within 8 workings days from the date of delivery and receive a full refund for any item purchased via this website.

9. Returns

Where you are returning products please return them to us by post to us, for address details see our contact us page.

Defective Products

If you believe any of our Products to be of an unsatisfactory quality please contact us.

Products that are received damaged or faulty will be replaced or refunded including post and packaging costs. Nothing in these Terms & Conditions affects your statutory rights in the unlikely event that the goods do not meet a standard required by law.

10. Feedback

If you have any comments about any of the products or services supplied or provided to you, please contact us.

11. Descriptions

At the time of publication all product descriptions are accurate, errors and omissions accepted. Representations of colours are approximate, due to the limitations of photographic and printing processes. All measurements and weights are approximate.

12. Privacy Policy

We take your privacy very seriously and will treat all of your personal information in accordance with all applicable data protection laws in the UK

Please read our: Privacy Policy